Your Brand Deserves to Be Loud. Let's Make It Hype.

Terms and Conditions

Welcome to Hype a Brand, a sole proprietorship based in Gurugram, Haryana, India. These Terms & Conditions govern your use of our website and the professional services we provide, including branding, social media marketing, content creation, SEO, website development, performance marketing, and creative services.

By accessing our website or engaging our services, you agree to these Terms & Conditions.

Services

Hype a Brand provides professional digital services including, but not limited to:

Branding & Brand Strategy
Social Media Marketing
Content Creation
SEO & Performance Marketing
Website Development
Graphic Design
Packaging Design
Photography & Videography
Creative Consulting

All services are provided according to the agreed project scope.

Project Commencement

Projects begin only after:

Scope of work is approved.
Required information is received.
40% advance payment has been successfully cleared.

Project timelines begin from the date all three requirements are fulfilled.

Payments
A 40% advance payment is mandatory before work begins.
The remaining 60% must be paid before the final delivery of files, website credentials, source files, or project handover.
All payments are handled offline through mutually agreed payment methods.

Failure to complete payment may result in delayed delivery or suspension of work.

Project Timelines

Clients agree to provide:

Content
Images
Login Credentials
Feedback
Approvals

within a reasonable timeframe.

Delays caused by missing information or late approvals from the client may extend project deadlines. Hype a Brand will not be responsible for such delays.

Revisions

Unless otherwise agreed in writing:

Every project includes up to three (3) complimentary revisions.
Additional revisions or scope changes may incur extra charges.

Major redesigns requested after approval will be treated as a new project.

Scope Changes

Any work requested outside the original project scope will require:

A revised quotation
Additional timeline
Written approval before execution

Client Responsibilities

The client is responsible for:

Providing accurate information.
Ensuring ownership or permission for all submitted content, images, logos, videos, and trademarks.
Reviewing deliverables before approval.
Responding within agreed timelines.

Intellectual Property

Upon full payment:

Final approved deliverables become the property of the client unless otherwise agreed.
Hype a Brand retains ownership of internal working files, design drafts, source assets, templates, proprietary processes, and reusable creative systems unless explicitly included in the project agreement.

Portfolio Rights

Unless requested otherwise in writing, Hype a Brand reserves the right to display completed work for:

Portfolio
Website
Social Media
Marketing Materials
Awards & Case Studies

Clients may request confidentiality before project commencement.

Cancellation

If the client cancels a project after work has begun:

Advance payments are non-refundable.
The client is liable to pay for all completed work up to the cancellation date.
Any pending invoices remain payable.

Refund Policy

Refunds are governed by our Refund Policy.

As our services involve customized creative and strategic work, completed work and advance payments are generally non-refundable once the project has commenced.

Website and SEO Disclaimer

While we follow industry best practices, Hype a Brand does not guarantee:

First-page Google rankings
Specific traffic numbers
Sales or revenue
Leads
Social media followers
Viral content

Marketing performance depends on multiple external factors including competition, algorithms, advertising budgets, customer behavior, and market conditions.

Third-Party Platforms

Clients acknowledge that services may rely on third-party platforms including:

Google
Meta (Facebook & Instagram)
LinkedIn
Shopify
WordPress
Other approved platforms

Hype a Brand is not responsible for:

Account suspensions
Platform outages
Policy violations
Algorithm updates
Third-party technical issues

Advertising Budget

Advertising spend is separate from agency service fees.

Budgets paid to advertising platforms such as Google Ads or Meta Ads remain the responsibility of the client.

Platform charges are governed by the respective platform's policies.

Limitation of Liability

Hype a Brand shall not be liable for:

Loss of profits
Business interruption
Indirect damages
Data loss
Delays caused by third-party services
Client-provided errors or inaccurate information

Our maximum liability shall not exceed the amount paid by the client for the specific service in dispute.

Confidentiality

Both parties agree to keep confidential information, business strategies, credentials, and proprietary data secure unless disclosure is required by law or agreed in writing.

Force Majeure

Hype a Brand shall not be held responsible for delays or failure to perform services due to circumstances beyond reasonable control, including natural disasters, internet outages, government restrictions, cyber incidents, strikes, pandemics, or other unforeseen events.